Terms and Conditions

OVERVIEW

Laagha’s Limited (company registration number 10812624) whose registered office is at 689a London Road, Thornton Heath, Surrey, CR7 6AZ (hereinafter referred to as “us”, “we” or “our”) owns and operates this website at laaghas.com (the “Website”) which offers information about us and through which take-out collection orders for food from our restaurants (the “Products”) can be communicated.

Any information, tools and services available from this Website by any user (hereinafter referred to as “you” or “your”) are subject to these Terms and Conditions of Use (the Terms”). Please read them carefully and make sure that you understand them, before using the Website and ordering any Products.

By visiting this Website and/or ordering Products you agree to be bound by the Terms and any other policies and notices stated on the Website.

If you do not agree to the Terms, as amended from time to time, in whole or in part, you must not access the Website or use any part of the Service. We reserve the right to amend, change, update or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes.

These Terms were updated as of  January 2021. 

GENERAL CONDITIONS

This Website is not intended for use by individuals under the age of 18, in order to use the Website and purchase products you must be 18 years or older.

We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to limit any Products or services that we offer. All descriptions of Products or pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Product at any time.

The Website may contain links to other third-party websites, including (without limitation) social media platforms. If you link to third-party websites, you may be subject to those third-party websites’ terms and conditions and other policies.

ACCESSING OUR SITE

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw, deny access to or modify the Website without notice. We will not be liable if, for any reason, our Website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts or the whole of our Website to users.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that you are aware of these Terms and comply with them.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website without express written permission by us.

PRODUCT INFORMATION

The images of the Products on the Website are for illustrative purposes only. We have made every effort to display as accurately as possible the Products that appear on the Website. However, your Products may vary slightly from the images on the Website. The material on the Website may also be out of date, and we make no commitment to update that material.

PLACING A TAKE-OUT COLLECTION ORDER

You can place a take-out collection order for Products by browsing the Website, adding an item/items to your cart and checking-out to complete your take-out collection order.

To checkout you will be required to provide us with some compulsory personal information.

You confirm that all personal information provided to us by you is accurate, true to your knowledge and up to date. We will retain your personal information in order to process your take-out collection order.

Our acceptance of your take-out collection order will take place only when we take payment from you and your take-out collection order is confirmed. If your payment is not authorised, your take-out collection order will not be sent through to the restaurant or fulfilled.

We strive to provide an accurate description of our Products and their ingredients on the Website however, if you have any food allergies you should speak with us directly before you place your take-out collection order.

We are unable to correct any take-out collection orders once payment has been processed. To add additional items to your take-out collection order, you must create a new order. In case of error, please call the restaurant you placed the take-out collection order with, as they may be able to assist. You can only place an order for collection on the same day during operating hours of the restaurant you select.

You must pay for your take-out collection order using a payment method designated by us through our Website.

ORDER CANCELLATION

We have a strict no-cancellation policy once a take-out collection order has been confirmed by us and no refund will be permissible if you change your mind.

If, due to unforeseen circumstances we are unable to fulfil your take-out collection order or if one of our Products is no longer available, we will offer a substitute or refund the amount that you have paid.

COLLECTION AND PICK-UP

You must arrive at the restaurant to collect your order within 1 hour of your take-out collection order being confirm by us. You should inform one of the restaurant team that you have placed a take-out collection order and provide them with the name under which you have placed the order, and the order number. We will endeavour to have your take-out collection order ready for you to collect at the stipulated collection time.

PRICE AND PAYMENT

You can only pay for Products by using one of the payment options listed on our Website.

We use third-party payment processors (the “Payment Processor”) to whom you submit your payment details directly. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. We are not responsible for error by the Payment Processor. As we are not responsible for the operation of the Payment Processor we will not be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via the link to the Payment Processor.

You will be charged as per the prices that are stated on the Website and these prices are inclusive of VAT. In any instances where the price on the Website is an incorrect lower price, neither we nor the relevant restaurant is under any obligation to ensure that the order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.

OUR LIBILITY TO YOU

The material displayed on our Website is provided without any guarantees as to its accuracy. To the extent allowed by law, we exclude all representations, warranties, conditions and terms, whether express or implied and liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Terms or your use of the Website.

If we are found liable for any damage or loss when you order Products from the Website, to the maximum extent permitted by the applicable law, our aggregate liability to you for any loss or damage arising in connection with these Terms shall be limited in respect of each claim, to the purchase price of your order.

We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Products purchased from this Website are of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied. Subject to any specific warranties offered in relation to specific Products or those implied by law, we do not offer any guarantees or warrantees in relation to the Product(s).

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

Unless otherwise noted, all content included on this Website, including images, illustrations, designs, icons, photographs, video clips and written and other materials is our property and is protected by English and international copyright laws. The compilation of this website is our exclusive property and is protected by English and international copyright laws.

All trademarks, service marks and trade names (collectively the “Marks”) that appear on this Website are owned by us. You may not display, reproduce, remove or modify the Marks in any manner without our prior written consent.

You agree that by posting content on our social media channels, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit and display and distribute such content in any and all media or distribution methods now known or later developed. Further, by submitting content you represent and warrant to us that (a) you are at least 18 years of age and competent to contract (b) you are the sole owner of the content (c) that our use of the content will not violate the rights of any third party, including, but not limited to copyright rights (d) that your submissions do not contain any confidential information (e) that your submissions does not contain any unsolicited advertisements, promotions etc; and (f) that you will defend and hold us harmless from any and all claims arising therefrom. By submitting content you waive any right to inspect or approve of such uses and agree to hold us harmless from any and all claims you, your heirs, executors or assigns may at any time have against us on account of the granting of the license or arising out of our use of the content.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE

We process information about you in accordance with our Privacy Policy.

VIRUSES, HACKING AND OTHER OFFENCES

We make every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to you in order to use the Website and screen out anything that may damage it.

You must not misuse our Website by knowingly introducing anything, which may be malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.

TERMINATION OF USE

We may terminate or suspend your right to use or place orders from our Website by notifying you in writing (including by email) if we believe in our sole discretion that you have breached these Terms.

JURISDICTION AND APPLICABLE LAW

The courts of the England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms are governed by the laws of England and Wales.




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